NetSuite's ERP is an all-in-one solution that gives franchisors and franchisees a single system of record for royalties, financials, inventory, compliance, and customer relationships across every location.
Franchise networks operate under a condition single-location businesses never face: every location has to run the same way, on the same numbers, at the same time. When royalties live in one system, inventory in another, and compliance in a spreadsheet, even a simple question (How is Location 5 performing against Location 35?) takes a manual reconciliation to answer. NetSuite is built to close that gap, giving franchisors and franchisees a unified, cloud-based platform that scales cleanly as the brand adds locations, markets, and owners.
Learn How NetSuite Can Boost Your Franchise Business
ROYALTY MANAGEMENT
Automates royalty calculation using custom records for fee types and billing events
Calculates royalties from live transaction data at each location instead of manual spreadsheet tracking
Supports flexible royalty structures — flat fee, percentage of sales, tiered, or hybrid models
Speeds up revenue recognition and eliminates disputes over what's owed and when
MULTI-ENTITY & MULTI-LOCATION MANAGEMENT
Natively supports the multi-entity structure franchise systems need through NetSuite OneWorld
Consolidates financials across corporate, regional, and individual franchisee entities in real time
Gives franchisors location-level visibility without losing the consolidated brand-wide view
Scales smoothly as new franchisees, territories, and countries are added
FINANCIAL MANAGEMENT
Automates accounting, tax compliance, and financial close across every location
Customizable dashboards surface brand-specific KPIs for coaching and benchmarking
Unlimited general ledger accounts, sub-accounts, and segments by location or entity
Real-time cash flow forecasting and variance reporting across the franchise network
INVENTORY & SUPPLY CHAIN
Real-time inventory visibility at every location to prevent shortages and overstocking
Automated demand forecasting and reordering to protect margins at the unit level
Streamlines procurement and vendor collaboration across the network
Monitors stock levels and automatically triggers restocking alerts
CRM & CUSTOMER ENGAGEMENT
Unifies customer profiles across locations for consistent, personalized service
Connects loyalty, marketing, and service tools to a single customer record
Tracks franchise leads and pipeline for development and territory growth
Supports POS and CRM integrations so location-level systems keep working while data rolls up centrally
COMPLIANCE & REPORTING
Centralizes information needed for franchise disclosure document (FDD) reporting
Automates local and global regulatory compliance as the brand expands into new markets
Delivers performance dashboards that monitor franchisee performance and brand consistency
Standardizes reporting so every location is measured against the same benchmarks
FRANCHISOR TOOLS
Pre-built tools for royalty creation and billing across the network
Branded B2B commerce portals for franchisee ordering and self-service
Project tracking and cost management for new location openings
Increased visibility into brand-wide sales and performance reporting
NetSuite's Franchise Management capabilities give franchisors and franchisees a shared operating system — one built specifically to solve royalty tracking, multi-entity consolidation, and brand-wide compliance instead of stitching together tools designed for single-location businesses.
